Crawford & Company, a global provider of claims management and outsourcing solutions to insurance companies and self‐insured entities, has announced that Bruce Swain will assume the role of Interim President & Chief Executive Officer (CEO).
“Leading Crawford has been the honour of my career, not just for what we achieved, but for the people I had the privilege to work alongside. From my first days in 2017 through the challenges of COVID-19 and beyond, we transformed the business together. Under Bruce’s leadership, I know Crawford will continue to thrive and deliver outstanding value to our clients and stakeholders,” said Verma.
Currently serving as Chief Financial Officer, Swain will assume the role of Interim President & CEO and join the Crawford Board of Directors on January 1, 2026. He has spent over 30 years at Crawford & Company, playing a vital role in shaping the company’s financial strategy and global operations.
Holly Boudreau will succeed Swain as Chief Financial Officer. She joined Crawford in 2013 and currently serves as Senior Vice President of Tax, Treasury, and Finance Transformation, driving major initiatives to enhance operations and lead complex global transactions.
Prior to Crawford, Boudreau was a tax director at PricewaterhouseCoopers, serving a number of global clients.
Non-executive Board Chair Jesse C. Crawford, Jr. said, “Bruce’s appointment as interim president & CEO reflects the board’s utmost confidence in his proven leadership and deep understanding of Crawford’s business. His decades of experience and commitment to our employees, clients and partners will help ensure that Crawford continues to execute its strategic priorities and deliver exceptional service to clients worldwide.”
Swain commented, “I’m honoured by the Board’s confidence in the management team and me and am excited to lead Crawford into its next chapter. I’ve witnessed Crawford achieve incredible milestones during my over 30 years of service, thanks to the dedication of our employees. As interim president & CEO, my focus will be on turning our strategic plans into results and empowering our people to drive the next era of growth.”
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