Novatae Risk Group, a wholesale insurance brokerage, managing general agency, and program manager, has appointed Kimberly Jenkins as its new Chief Operating Officer (COO).
She will also serve as a key member of the Novatae Executive Leadership team and World’s Corporate Operations Leadership team.
Jenkins brings over 25 years of leadership experience in client service operations. She joins Novatae from DUAL North America, where she most recently served as Head of Strategic Planning.
Prior to that, she was the Large Accounts Sales Operations Leader at Willis Towers Watson and also held operations leadership roles at Nielsen and Hewitt Associates.
Nick Greggains, the recently appointed CEO of Novatae, said, “Kimberly possesses a strong passion for helping associates and clients thrive through excellence, innovation and with a focus on high performance.
“She has direct experience building and implementing strategies that drive employee engagement, increase operational efficiencies and improve client satisfaction. We are delighted to have her join the team.”
Andrea Paris, World’s COO, added, “We are excited to welcome Kimberly to the team and look forward to the positive impact she will make for our employees and clients.
“Her expertise in client service operations will prove invaluable as we continue to build out the Novatae infrastructure.”
Jenkins commented, “I am thrilled to continue building on the momentum Novatae has gained these past few years as it executes its growth strategy.
“Taking business strategy and process improvement to the next level is an exciting undertaking, especially when the focus is to drive employee and client satisfaction.”
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