Chaucer Group, a specialty re/insurance group, has announced the appointment of David Smith as Group Head of Claims, subject to regulatory approval.
He has also completed 35 years at Chaucer, during which he has held a range of roles across underwriting and claims. His previous positions include Claims Adjuster, Deputy Claims Manager, and, since 2016, Head of First Party Claims.
With extensive experience in claims management and a long-standing understanding of Chaucer’s operations, Smith will oversee the continued management and development of the group’s claims function.
Richard Milner, CEO, commented: “I would like to extend my sincere thanks to Tony for his outstanding contributions over many years. He has been an exceptional leader of our multi-award-winning claims team and has played a pivotal role in their continued success. Thanks to his talent for mentoring, we are able to achieve such a seamless leadership transition, and I am confident that David is the ideal person to carry forward our commitment to delivering excellent claims services to our clients.”
Gates said: “It is never easy to bid farewell, but now feels like the right time. I have thoroughly enjoyed my time career at Chaucer, and it has been a real privilege to enjoy great success with this team. Having worked closely with him for some time, I know David is the right person to assume my role, and I wish him and Chaucer, the best for the future.”
Smith added: “It has been a joy to know and work with Tony for such a long time and I would like to add my thank you from everyone at Chaucer for all he has contributed. The claims team is in an excellent place thanks to his guidance, and I know we will build on these achievements in 2026 in continuing to provide excellent service to Chaucer’s clients.”
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